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Travelcomm

The worst vacation junk faxers we've ever had.

Their latest scam is to fax you an news clip that looks like it came from USA Today and was supposedly written by Justin Kiely and Kathy Bogart. Here is the fax I got from them. The two reporters do not exist. Their article was just pasted on top of that article that appeared in the Money section on that day and faxed to you. The whole thing is phony and intended to dupe you into believing they are a credible operation. The number given in the article I got is 800-417-3710 and the equally mysterious handwritten note on the fax references the same phone number. But they change the phone number often to try to make it less likely you'll find a matching writeup when you do a web search. 800Notes.com has a great writeup of this at: (800) 417-2496. Be sure to look at all the pages (it is 3 web pages long so use the 2 and 3 link at the bottom of the first page). They use multiple phone numbers on the article so that if you do a web search, you're less likely to find a match. For example, they also use 1-800-419-5412 (see longer list of some of the numbers they use below).

If you've been ripped off by Travelcomm aka Cancun Cheap Ticket, report it by filing a complaint online with the Florida Department of Agriculture and Consumer Services. The more complaints, the stiffer the penalties. A lawsuit has been filed by the Florida Department of Agriculture & Consumer Services against Travelcomm Industries Inc.  To help them, the attorney handling the case has specifically requested that you report what happened to you using the link above.

Also, there is a class action being started in California. If you've been ripped off, please contact: Daniel G. Muņoz (dgm at kpclegal.com): (818)547-5321

Also, the FCC recently (July 23, 2007), fined Travelcomm over $1M.

As of April 2007:

The website lists this address which is bogus. They are located in Orlando.

Cancun Cheap Ticket
AVENIDA AB.XPUHIL #3
SUITE 586 S.M 27
CANCUN
QUINTANA ROO
77509

Last known address:

5850 Lakehurst Dr Suite 280
Orlando, FL 32819

5895 Carrier Dr
Orlando, FL 32819
US
Phone: 1-407-351-9751

Mailing address:
PO Box 300039
Fern Park, FL 32730

Picture of Travelcomm offices: Fight Back!!! -- 2004 Credit Suit

Here's a great article on what CBS News got when they decided to check out the fax offer: Is Your Vacation Guaranteed, Koeppen's Trip Anything But Luxurious As Promised - CBS News

The Attorney General's office is seeking a permanent injunction against Travelcomm prohibiting it from violating Florida statutes regarding sale of travel and seeking restitution from Travelcomm for persons injured by their actions.

Please post this on your web site, they need as many sworn affidavits as they can get to put these guys out of business.  Thank you in advance!

Phone numbers include:

  • 1-800-417-3710 (used in the phony USA Today article)
  • 1-800-418-8730 (used in the phony USA Today article)
  • 1-800-419-5412 (used in the phony USA Today article)
  • 1-800-418-9051 (used in the phony USA Today article)
  • 1-800-535-7415
  • 1-800-419-4140 (used in the phony USA Today article)
  • 1-800-439-7147 (cancun cheap ticket)
  • 1-800-713-7907 (cancun cheap ticket)
  • 1-800-903-1633 (cancun cheap ticket)
  • 1-800-514-5611
  • 1-866-312-2504
  • 800 581 3145
  • (407) 226-2784
  • 800-417-2496  (used in the phony USA Today article)
  • 800-416-7074
  • 800-713-7907
  • 800-945-6308
  • 1-800-903-1633  ("Lola Flores" gives this as her "direct" number)
  • 1-817-852-3067 (incoming fax number if you want to fax them information)
  • ...many others

The sales people  use the phoney names Doug Fletcher, Esther Williams, Lamar, Lola Flores, etc.

As of April 21, 2007, Fletcher's cell phone showed up first as 703-786-9999 which is in Arlington, VA and is a Sprint Cell Phone. But he called me later on the same day (April 21, 2007) and the callerID shows up as 407-226-1105 but that number is disconnected (at 4:20pm). So they are doing something to forge their callerID each time they call you.

Remove numbers:

  • 877 834 8600
  • 1-866-275-2604

AKAs:

  • Cancun Cheap Ticket
  • Island Reef Resorts
  • Reef Island Resorts, Inc.
  • TimeshareWholesales.com
  • Patriot Travel
  • Cancun Sunny Vacations
  • Cancunallinclusive.net
  • Travel Comm, Inc.
  • Travelcomm Industries, Inc.
  • Travel Comm, Inc.
  • Canadian Travel
  • Corporate Travel
  • Travel Partners
  • Cancun All Inclusive
  • Orlando Promos Inc
  • The Sunset Group (see posting on Florida Vacations - How to cancel. - boakes.org)

People:

  • Peter Sotolongo aka Peter A Sotolongo aka Pedro A A Sotolongo (DOB 11/1971)
  • Rigoberto Sotolongo (likely the same guy but there is a also a 73 year old guy by that name so maybe he uses his Dad's name)
  • Dan Marshall (Mary is his mother who also works there) (Vice President)
  • LUISA VALEROS (President)

FCC citations

Run by Peter Sotolongo in Florida. He's THE guy to go after. They now seem to be using DigitalSpeed Communications.

CAUTION: Cancunallinclusive.com is NOT the same company. The .com is a legit company not in any way associated with Sotolongo. It is the ".net" company that is Peter's. The problem is that when you call the number listed on the fax, they tell you (incorrectly) that their website is "Cancunallinclusive.com." This is probably just poor operator training on Peter Sotolongo's part; Peter spends a LOT of money on fax spamming and he's not going to want to refer a hot lead to someone else. Unfortunately, due to the poor training of the people at Cancunallinclusive.net, the honest people at Cancunallinclusive.com are getting bombarded with complaints. If you want to complain, you should be calling Cancunallinclusive.net at 800-594-7862 which as you can verify yourself, is answered by the same people as the number listed on your junk fax.

Headers include:

  • Travel Partners
  • Corporate Travel
  • Canadian Travel
  • Mexico Travel
  • Inner Office Memo

Sample faxes:

See also

Offers used

  • To: All Corporate Employees, From: Human Resources Dept., Re: Employee Vacation Time, FINAL NOTICE
  • 6 days Cancun Mexico/ $341pp; children stay and eat for free; last year, this package was booked up in a few hours. Unlimited non-motor watersports. FREE Oceanfront upgrade.
  • 6 days/ 5 nights in tropical cancun for only $299 per person + get a FREE 4 Days/3 nights Orlando Florida Vacation. Free cruise to the first 50 callers! Bonus $500 shopping coupon! Call now 1-800-514-5611 Toll Free! Offer # OBU 1492. With your permission a portion of the sale will be donated to charity.
  • Free Bonus Vacation with purchase of an ALL INCLUSIVE (free meals, entertainment & alcoholic beverages) 5 days/4 nights cancun vacation for only $249 pp (based on double occurpancy). Limited availability. Call today to reserve your vacation of a lifetime. Reservation #515 (see Travelcomm fax)
  • "To all Employees from Corporate Travel." $99.00 per person, first 100 callers. 4 days 3 nights Orlando Vacation Free Disney Passes (w/artist rendering of the castle). Plus bonus to Daytona Beach plus free airline tickets to Cancun.
  • note they use all sorts of "reservation codes"
  • SPRING BLOWOUT SALE", below that are the words "ALL-INCLUSIVE VACATION

Websites include (most of these are now defunct/reassigned):

Addresses used:

5895 Carrier Dr
Orlando, FL 32819

5850 Lakehurst Dr Suite 150-30
Orlando, FL 32819

5850 Lakehurst Dr Suite 280
Orlando, FL 32819

7205 International Dr
Orlando, FL 32819

19 Le Royer W, Suite 303
Montreal, Quebec H2Y1W4
Canada

800 Renek-Levesque West Suite 2450
Montreal, Quebec H3B4V7
Canada

Jan 18, 2006

The removal number plays the message:
"To be removed from the list, please enter your three-digit area code and seven-digit fax number. Please do not enter a one before the area code." But the message alternates every time you call it if you wait a few minutes. That way, they make it harder to identify by searching the text. There are at least 3 different recordings.

This removal number was shown on a fax received with the header:

From: Corporate Travel Center
To: All Employees
Subject: Corporate Rate Travel Package

Headline:
ALL NEW PACKAGE FOR THE NEW YEAR!

They answer their information number, 1-800-635-0214, as "The Travel Center."

The fax has a main advertisement "NOW YOU GET IT ALL!," for a two night all-inclusive Bahamas cruise and bonus trips to Orlando, FL, Ft. Lauderdale, FL, Las Vegas, NV, and Puerto Vallarta, MX, all for ONLY $199.00 per person/dbl occur.

As soon as "The Travel Center" learned that I was trying to find out more information about them, they hung up on me. This happened four times. A call an hour later resulted in receiving their answering machine.

How the operation works (A must read)
Travelcomm aka Patriot Travel: The secret inside story
 

Information from 3rd parties (unverified)

Received Jan 25, 2008:

Apparently, from what I can tell from researching, and thanks to google, travelcomm is now operating as Cancun Best Fares. They have a nice looking, but incomplete website: www.cancunbestfares.com and Lola Flores is happy to book you into a cheap vacation, with an upgrade...etc, etc. They want you to send them a fax with a copy of your receipt from your credit card, so they can get your fax number, I imagine. The fax number is 407-363-6714. The 800 number is 800-670-3417. I didn't get a fax, but a friend must have because she bought two vacation packages (cancun 6/5) and I was going to buy them from her. Actually, they told her she could transfer them, so I bought two more for my sisters, in haste, and then started researching. Well, I'm definitely not taking my friend's packages as she will have to try to get a refund, but after my research, all I want is to cancel. Thanks for all your good information. These people have gone by so MANY different names. I found all these on the Central Florida BBB Canadian Travel Cancun Adventures, Inc. Cheapticketscancun International Resort Reservations Mexico Marketing, LLC Mxresorts or Mexico Marketing LLC Patriot Travel Priceline Cancun (Vacation Offer) Travelcomm Travelcomm Industries Travelcomm Industries Inc. Vacations IV your cancun vacation yourcancunvacation.com

so, Cancun Best Fares needs to be added. I think it's their newest name. And Vacation II also.

I hope his helps. And I hope I can get a refund!!

Thanks again, Lori

These Travelcomm guys are still scamming folks under new names.

www.mxresorts.com 
and
mexico marketing
 
Please add these new names to your aka list cuz they done PISSED ME OFF!!!
 
I'm still researching but I think I've discovered some VALUABLE information for consumers.
This company Travelcomm is located in FLORIDA which has a consumer law that allows refunds if certificates are returned within 30 days!   I'm so excited to find this info because these guys are SO RUDE!  Thanks to your site and others like it!  I'm going to do my part and be sure all sites are aware of their new names and scams.  I always research before I buy and nothing came up under mxresorts.  Then they delivered my package under the name travelcomm and I found all kinds of complaints.  Check them out at www.BBB.com.

www.mxresorts.com (aka) TRAVELCOMM just attempted to sell me a vacation plan the phone # they are using is 1-800-215-1057. please make people aware that this is not legit. I read the postings after the phone call and realized how much of a scam this was when the name Jerry Decker appeared in the posting, I spoke with him personally during the sales process.

People who are involved in suing them now
Note: emails written so spammers can't grab them!
Steve Herr: herr at brodnet.com
Benjamin Ramm: benramm at mac .dot. com
Lin Bickelmann: EncoreLA at aol.com
Brian A. Manson: bmanson at mansonlaw.com
Lawrence J. Tucker: ltucker at ic.net
harris [harrisc1 at earthlink.net]

Suing them for Disney is:

Michael W Holihan
Tel# 407-660-8575
michael.holihan at holihanlaw.com 

Note that GIOVANNI RODRIGUEZ worked for Peter, but appears to have severed ties years ago and appears not to be a very viable Defendant (contact me for details using the contact link).

These are all of his sites below, yet the same company, TRAVELCOMM
INDUSTRIES, INC.
I have a lot on them since early 2003:
_http://travelcomm.com_ (http://travelcomm.com)
_http://patriottravel.net_ (http://patriottravel.net) _http://www.travelcomm.net_
(http://www.travelcomm.net)
& this VERY OLD 2002 site:
_http://www.100travelnetwork.com/camelot/file02.html_ (http://www.100travelnetwork.com/camelot/file02.html)

Also see this from 2001: _http://smallclaim.info/travelcomm/_
(http://smallclaim.info/travelcomm/)

See: FL Corporations for TRAVELCOMM INDUSTRIES, INC.
_http://ccfcorp.dos.state.fl.us/corpweb/inquiry/cormenu.html_
(http://ccfcorp.dos.state.fl.us/corpweb/inquiry/cormenu.html)
Sec. of State filing on Jan 7, 2004 shows this address:
SOTOLONGO, PETER
5895 CARRIER DRIVE
ORLANDO FL 32819
I have these from 2003:
SOTOLONGO, PETER
13176 N. Dale Mabry Hwy suite 214
Tampa, FL 33618 US
-----------------------------------
FRom: 2001-2002
SOTOLONGO, RIGOBERTO
5850 LAKEHURST DR STE 150-30
ORLANDO FL 32819
------------------------------------------------------
Fom my personal faxes in CA -Interest numbers=
He's changing the caller ID info. to obfuscate the public.
Yet, all websites since 2003 reflect the junk fax numbers on them:
800.418.9591-- caller ID= "Travel Partners" in 2003
800.535.7415--caller ID shows "Travel Partners" in 2003 &2004
800.535.7415--caller ID= "Corporate Travel" in all of 2004
800.513.7430--caller ID= "Canadian Travel" in May 2004
800.535.7415-- caller ID= "Canadian Travel" starting in May 2004
800.418.9591-- caller ID= "Canadian Travel" in 2003

Hope this helps!
Lin B.

In a message dated 6/25/2004 9:15:25 PM Pacific Daylight Time,
rm109@optonline.net writes:Peter Sotolongo in Florida is your guy. Don't have all the
particulars at
this time, check him out of the FL SOS. under Registered agents
*****************************************************
The telemarketer is lost on the highway looking for the EXIT to compliance,
but refuses to stop and ask for directions!
RMZ----- Original Message -----
From: "Steve Herr" <herr@brodnet.com>
To: "Junk fax plaintiff's litigtion support forum" <junkfax-l@okiemail.net>
Sent: Friday, June 25, 2004 10:24 PM
Subject: Re: [Junkfax-l] Cancun Sunny Vacations=Patriot Travel

> I called the info line, they claim to be Patriot Travel of Montreal, PQ
> Said they were patriottravel.net.
>
> Website has address of
>
> 800 Renek-Levesque West
> Suite 2450
> Montreal Quebec
> H3B4V7
>
> on one of the pages
>
> and has phone numbers of 1-800-535-7415 and 1-866-886-1137
>
> Whois-
>
> Registrant:
> Patriot Travel <<<<No
> BBB listing
> 13176 N. Dale Mabry Hwy suite 214 <<<<Pak Mail Centers of
> America
> Tampa, FL 33618
> US
>
> Domain name: PATRIOTTRAVEL.NET
>
> Administrative Contact:
> P, Daneil
> 13176 N. Dale Mabry Hwy suite 214 <<<<Pak Mail Centers of America
> Tampa, FL 33618
> US
> 8139627720 <<<<Verizon
> Florida number Tampacen
> Technical Contact:
> Manager, Domains
> 5255 Yonge St
> 800
> Toronto, ON M2N 6P4
> CA
> +1.4166612100 Fax: +1.4166610700
>
> Registration Service Provider:
> Netfirms, Inc.,
> +1.4166612100
> This company may be contacted for domain login/passwords,
> DNS/Nameserver changes, and general domain support questions.
>
> Registrar of Record: TUCOWS, INC.
> Record last updated on 30-Mar-2004.
> Record expires on 27-Mar-2005.
> Record created on 27-Mar-2002.
>
> Domain servers in listed order:
> NS1.NETFIRMS.COM 209.171.43.30
> NS2.NETFIRMS.COM 66.48.76.92
>
> FL SOS page shows:
>
> PATRIOT TRAVEL INC
>
>
> --------------------------------------------------------------------------
--
> ----
>
> PRINCIPAL ADDRESS
> 13176 NORTH DALE MABRY HIGHWAY
> SUITE 214
> TAMPA FL 33618
>
>
> --------------------------------------------------------------------------
--
> ----
>
> MAILING ADDRESS
> 13176 NORTH DALE MABRY HIGHWAY
> SUITE 214
> TAMPA FL 33618
>
>
> Document Number
> P02000013244 FEI Number
> NONE Date Filed
> 02/06/2002
> State
> FL Status
> INACTIVE Effective Date
> NONE
> Last Event
> ADMIN DISSOLUTION FOR ANNUAL REPORT Event Date Filed
> 09/19/2003 Event Effective Date
> NONE
>
>
>
> --------------------------------------------------------------------------
--
> ----
>
> Registered Agent
> Name & Address
> ASTL, KEVIN D
> 215 VERNE ST
> SUITE 105
> TAMPA FL 33606
> Registered Agent Resigned: 10/06/2003
>
>
>
> Haven't we seen them before? Who are they really and are they
collectable?
>
> Steve H

from EncoreLA at aol.com

Steve what do you think about this 'connecting of the dots'?
----------------------------------------------------------
Peter has / had a fax broadcasting company until July 2003--GLOBAL INTERNET OPTIONS, INC
Has anyone subpoenaed GLOBAL INTERNET OPTIONS, INC. to see of they are / were sending the
faxes for Travelcomm / Patriot from 2001-2003?
If we make the connection we can sue GIOVANNI RODRIGUEZ, Prez. &  PETER SOTOLONGO, VP,
even though the company is now dissolved?
 
I know that junkfax.org has listed Patriot / Travelcomm with  FRN=fax.com fax removal numbers,
but maybe Peter did his own junk faxing from 2001-2003.
 
-------------------------------------------------------
 
Details  below:
Peter was a junk faxer: Based on my research, SOTOLONGO, PETER
was VP of GLOBAL INTERNET OPTIONS, INC.,  -- a faxblasting company in 
Orlando, FL.
- Peter conveniently filed for VOLUNTARY DISSOLUTION in July  2003 from his
VP status;
- SEE _http://gioinc.com/_ (http://gioinc.com/)   -- the site boasts FAX 
BROADCASTING and Peter was VP until July 2003!
Maybe he's still sending  his junk faxes via GLOBAL INTERNET OPTIONS, INC.
--Peter removed his named off the "contact us" section of Global's website in 
JUNE 2003, but the site's still up & you can still make a copy of the site with  his
name on it via the Internet Archives. I have copies :-)
side note:  He uses the same webmaster for all of his sites -- Matt thompson.
--RODRIGUEZ, GIOVANNI is / was the Prez.-of GLOBAL INTERNET OPTIONS, INC
had the same address as TRAVELCOMM:
"Home Office" is listed as 5850 Lakehurst Drive.Suite 270/3
Orlando Fl,  32819
(321)287-3119 fax: (407)351-6898
Old company Phone: 321-287-3119 appears to be a residential line now or 
maybe still a "home office" of Peter or GIOVANNI .
------------------------------------------------------
-------------------------------------------------
see the Orlando BBB for Travel Comm Industries INC <------notice the 
spelling here on the BBB site:
_http://orlando.bbb.org/_ (http://orlando.bbb.org/)  has:
Patriot  Travel -- the DBA --5895 Carrier Cr Orlando, FL 32819(407) 351-9751
Travel  Comm Industries Inc 5895 Carrier Cr Orlando, FL 32819(407) 351-9751
Travel  Comm, Inc.5895 Carrier Cr Orlando, FL 32819(407)  351-9751
----------------------------------------------
 
*One more note: I don't think that Travel Comm Industries, Inc. DBA Patriot 
is the 2003 dissolved PATRIOT TRAVEL, INC. at
:13176 NORTH DALE MABRY  HIGHWAYSUITE 214TAMPA FL 33618 -- but I could be 
wrong. I think Peter just assumed the website & the domain info is old.
 
Also RODRIGUEZ, GIOVANNI -- owns junk faxingt company Global... is listed for:
Domain Name: PATRIOTTRAVEL.US
Domain ID: D2982138-US
Sponsoring Registrar: REGISTER.COM
Domain Status: ok
Registrant ID: C28043111-NXUS
Registrant Name: giovanni rodriguez
Registrant Organization: gioinc <---THIS IS THE FAX BLASTING COMPANY OWNED BY PETER & GIOVANNI)


 
Also do a  search for Peter on the FL Corporate Officer/Registered Agent Name
List-- here's  what you get
- a bunch of travel sites for Peter:
SOTOLONGO, PETER ROYAL OAKS CONDOMINIUM ASSOCIATION OF NORTH MIAMI BEACH, 
INC. 737893
SOTOLONGO, PETER P.V.C. AUTOMOTIVE CORPORATION M33073 
SOTOLONGO, PETER TRAVELCOMM INDUSTRIES, INC. P01000062003
SOTOLONGO,  PETER GLOBAL INTERNET OPTIONS, INC P02000057529
SOTOLONGO, PETER ISLAND  REEFS RESORT, INC P02000125218
SOTOLONGO, PETER DIVERSIFIED TITLE GROUP INC.  P03000070944
SOTOLONGO, PETER MAR Y SELVA, LLC L01000022718
SOTOLONGO,  PETER ISLAND REEFS RESORT, INC P02000125218
SOTOLONGO, PETER  TIMESHARESWHOLESALES.COM. INC. P03000061914
SOTOLONGO, PETER A TRAVELCOMM  INDUSTRIES, INC. P01000062003
------------------------------------------------------------------------------
----------------------------------------
RODRIGUEZ, GIOVANNI THE BEST WAY TRANSMISSION, INC. P01000014937 
RODRIGUEZ, GIOVANNI GLOBAL CONSTRUCTION NETWORK U.S.A. COMPANY P01000016003 
RODRIGUEZ, GIOVANNI ISLAND BOAT CANVAS, INC. P01000034879
RODRIGUEZ,  GIOVANNI GIOS FLOORING, INC. P01000051275
RODRIGUEZ, GIOVANNI XPRESS RESCUE  TOWING INC. P02000046168
RODRIGUEZ, GIOVANNI GLOBAL INTERNET OPTIONS, INC  P02000057529
RODRIGUEZ, GIOVANNI BASKETS BY DESIGN & PARTY EVENTS, INC.  P99000097458
RODRIGUEZ, GIOVANNI BASKETS & PARTY EVENTS, INC.  P99000107114
RODRIGUEZ, GIOVANNI THE BEST WAY TRANSMISSION, INC.  P01000014937
RODRIGUEZ, GIOVANNI ISLAND BOAT CANVAS, INC. P01000034879 
RODRIGUEZ, GIOVANNI GIOS FLOORING, INC. P01000051275
RODRIGUEZ, GIOVANNI  GLOBAL INTERNET OPTIONS, INC P02000057529
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People (such as Richard) have reported that they used Concord, and Digital Speed to send their faxes.

Posted April 19, 2007 (on tripadvisor.co.uk site):

I received a fax at my work that looked like it was from my HR dept advertising vacation package specials for $329 per person for a 6day/5night cancun vacation.
I called the 800 number and after they assured me there were no other fees than what I was agreeing to pay at the time I went ahead and purchased the package with cancuncheapticket.com.
A full week goes by and I still hadn't received the package! They referred me to their "customer service" number who ended up being a supposedly different company named Travelcomm and they said that my package hadn't even gone out but they'd send it right out.
I googled the company Travelcomm and read all these horrible things about how they end up charging you a whole bunch of other fees for peak season travel dates. Supposedly, I had agreed on tape for the chance of these "peak season" charges. Guess what Peak Season is?!?!? Basically any month that isn't hurricane season so unless you want to be there during a hurricane you have to pay an additional $200-$600!!!
I immediately went to my bank and disputed the charges to my credit card and got a new card issued with a new card number so they can't mess with me in the future! I haven't received the package yet so I'm hoping that my credit card company will be able to deal with them and I'll get my money back for sure! Has anyone else had trouble getting their money back by just disputing it with your credit card company? Should I also send a letter of notice to cancel the contract with this company?

Other posts about Travelcomm:

If you got scammed, read Florida Vacations - How to cancel. - boakes.org

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